Privacy Policy
Last updated: January 7, 2026
Introduction
UmpireHQ ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our baseball umpire management platform.
By using UmpireHQ, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Personal Information
We collect information that you provide directly to us, including:
- Name and contact information (email address, phone number)
- Account credentials (username and password)
- Profile information (organization affiliation, qualifications, certifications)
- Payment information (processed securely through third-party payment processors)
- Game assignments, schedules, and availability
- Communications you send to us
Automatically Collected Information
When you access our platform, we automatically collect certain information, including:
- Device information (IP address, browser type, operating system)
- Usage data (pages visited, time spent on pages, features used)
- Log data (access times, error logs)
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process game assignments and manage schedules
- Calculate and track payments to officials
- Send you important notifications about your account and assignments
- Respond to your comments, questions, and customer service requests
- Monitor and analyze usage patterns to improve user experience
- Detect, prevent, and address technical issues and security threats
- Comply with legal obligations
Information Sharing and Disclosure
We may share your information in the following circumstances:
- Within Your Organization: Information is shared with league administrators and coordinators within your organization as necessary for scheduling and assignment management
- Service Providers: We may share information with third-party vendors who perform services on our behalf (e.g., payment processing, data storage, email delivery)
- Legal Requirements: We may disclose information if required by law or in response to valid legal requests
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity
We do not sell your personal information to third parties.
Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication requirements
- Secure payment processing through PCI-compliant providers
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your account is deleted, we will delete or anonymize your personal information, except where we are required to retain it for legal or business purposes.
Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request access to the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal retention requirements)
- Opt-out: Opt out of non-essential communications
- Data Portability: Request a copy of your data in a portable format
To exercise these rights, please contact us at support@umpirehq.com.
Children's Privacy
UmpireHQ is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: support@umpirehq.com